Support

We help you get the most out of your platform with clear guidance, fast responses, and hands-on support whenever you need it

Service & Support

Improve your decision making with our customized Business intelligence solutions. We help users to structure their workflow with a proactive, intelligent task & notification system.

24/7 availability

Our team is available day and night for urgent or critical support.

Direct Contact

Reach us via phone or email — no ticket labyrinths or long wait times.

Intelligent Alerts

Get proactive system notifications to prevent issues before they arise.

Trusted Worldwide

Trusted by research teams across Europe, Australia, and beyond.

Smooth Onboarding

We guide your team start to finish, fast setup, clear training, no friction.

ISO 27001 Certified

Certified to the leading global standard for information security.

Support Documentation

Find all key documentation for the MFP platform in one place: